Support
Help from real people.
Reporting a problem
What to include.
These details help us find the problem quickly. Never send us your Discord password or token.
- 1Your server IDTurn on Developer Mode in Discord's Advanced settings, then right-click your server's icon and choose Copy Server ID.
- 2What you didThe command you used, with its options, or the dashboard page you were on.
- 3What happenedWhat you expected, and what happened instead.
- 4Any errorThe exact error text, or a screenshot of it.
- 5WhenRoughly when it happened, and your time zone.
FAQ
Questions
What's the difference between adding it to a server and to my account?
Added to a server, Wattle Bot can moderate, welcome people, play music and everything else on the features page. Added to your account, a handful of personal commands, like /remind and /avatar, work for you anywhere on Discord, even in servers that don't have Wattle Bot.
Why can't Wattle Bot give or take a role?
Discord only lets a bot manage roles that sit below its own role. In Server Settings, open Roles and drag the Wattle Bot role above the roles you want it to manage.
The slash commands aren't showing up. What do I do?
Wattle Bot was probably added without permission to create commands. Add it again from the Add to Discord page; you won't lose any settings. If they still don't show, check Server Settings, then Integrations, in case the commands are turned off for some roles or channels.
What does Wattle Bot keep about my server?
Only what its features need to work, such as your settings, levels and moderation cases. The Privacy Policy explains what's kept, why and for how long. Some details are still being finalised and are marked to be confirmed.
Who makes Wattle Bot?
Wattle Cloud, an Australian hosting company. Questions and ideas go to the Wattle Cloud team in our Discord server.
Can I suggest a feature?
Please do. Post it in the support server and the team will take a look.